Store Policies

Processing & Shipping Times📦

You will not receive any updates on your order while it's being processed.

(Orders are not processed on holidays)

After processing, you will receive tracking information for your order(s) via email. We have a processing time due to high volume orders, plus we want to make your experience PERFECT.

Processing time is 4 - 7 business days for ALL ITEMS

RAW & VIRGIN HAIR EXTENSIONS, UNCUSTOM WIGS, LACE CLOSURE, LACE FRONTALS.

Ready To Ship Items SAME DAY SHIPPING if order is placed before 12PM CST.

( excluding weekends & holidays ).

Express Standard Shipping takes between 2 - 3 business days UPS/USPS

Refunds/Return

We do NOT offer refunds and return at RanyLuxeBeautyHair. Virgin hair bundles/Raw hair bundles/Custom Wigs/Uncustom Wigs/Lace Closures/Lace Frontals SALES ARE FINAL.

If Hair Extensions/Wigs/Lace Closure/Lace Frontal Doesn’t meet your expectations please contact us @ Luxebeautytings@gmail.com so that we can make your experience right.

ALL SALES ARE FINAL WITH DIGITAL DOWNLOAD PRODUCTS 🚨

WE DO NOT ACCEPT EXCHANGES .

Cancellations

Cancellations during processing time will result in a $50 deductible from your refund .

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

*Please make sure your address is correct at check out, as we are not responsible for making sure this is correct. We are not responsible if your package is shipped to the wrong address.*